Cancellation and Refund Policy

At Emco Enterprises, we value our customers and aim to provide a hassle-free experience for online purchases of commode wheelchairs and chairs.

• Orders can be cancelled before shipment by contacting our customer support.
• Once the order is shipped, cancellation is not possible, but return/exchange may be considered under certain conditions.
• Bulk or customised orders may have specific cancellation terms, which will be communicated at the time of purchase.

• Refund requests are processed after verification of returned items.
• Refunds are issued via the original payment method.
• Refund processing may take 5–7 business days after receiving the returned product.
• Damaged or defective products are eligible for full refunds or replacements.

1. Contact our support team at 📞 +91 7666444688 or 📩 emcoenterprises6@gmail.com
2. Provide your order number and reason for return.
3. Ship the product back in its original packaging.
4. Once inspected, the refund or replacement will be processed.

Customer satisfaction is our priority, and we aim to make every transaction smooth and reliable.